Key Takeaways
- Epic MyChart Bedside TV now runs natively on hellocare.ai devices, enabling plug-and-play patient engagement across 70+ health systems without additional hardware.
- Hospitals can streamline virtual nursing, remote monitoring, and patient communication through one AI-powered platform—reducing operational complexity while scaling personalized care.
- Listing in Epic Toolbox positions hellocare.ai as a key digital health partner in transforming hospital room infrastructure and hybrid care delivery.
Epic Integration Enhances Bedside Engagement
hellocare.ai’s purpose-built virtual care device now supports Epic MyChart Bedside TV out of the box—allowing patients to view medical records, message care teams, and access live TV from their hospital bed with no extra setup. Compatible with any TV and pillow speaker system, the device minimizes IT burden while enhancing the inpatient experience. This native integration is now officially listed in the Epic Toolbox under the Bedside TV Hardware category.
Smart Hospital Rooms at Scale
This integration goes beyond convenience. It transforms every hospital room into a smart care environment. Using the same all-in-one device, hospitals can activate Epic CAL and ECAL workflows, conduct virtual visits, display digital whiteboards, and even support ambient documentation. With cloud-based management, health systems can push updates, configure apps, and ensure compliance centrally—ushering in a new era of intelligent inpatient infrastructure.
AI-Powered Platform With End-to-End Control
hellocare.ai is the only platform with a vertically integrated tech stack covering hardware, software, AI models, and EHR interoperability. This foundation enables rapid customization, seamless scalability, and robust data security—key requirements for modern health systems navigating care team shortages and rising patient expectations. Already deployed in over 70 U.S. health systems, hellocare.ai is powering a wide range of services including Virtual Nursing, Virtual Sitting, Hospital-at-Home, and Remote Patient Monitoring.
Strategic Alignment With Epic’s Roadmap
With growing demand for hybrid care models, Epic’s endorsement via Toolbox and Connection Hub listings signals strategic alignment between hellocare.ai and the EHR giant’s vision. The MyChart Bedside TV integration is a strong proof point, delivering tangible ROI by leveraging hospitals’ existing Epic investments and infrastructure. As care models evolve, this collaboration stands as a critical bridge to smarter, more connected, and more compassionate patient care.
About hellocare.ai:
hellocare.ai is a U.S.-based leader in AI-assisted virtual care delivery and smart hospital infrastructure. Its all-in-one platform supports over 70 health systems with solutions for virtual nursing, inpatient engagement, hospital-at-home, and more—fully integrated into Epic and other major EHR systems.
About Epic Systems:
Epic Systems Corporation is one of the world’s leading electronic health record software providers, serving over 250 million patients through its platforms including Hyperspace, MyChart, Haiku, and Rover.
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