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Can Ant Group’s AQ AI Health App Redefine Access to Quality Care for 140 Million Users Across China?

Key Highlights

  • AQ has already reached 140M users, with 60% from third-tier and lower-tier cities, bridging the urban-rural healthcare gap.
  • Offers 100+ AI-powered healthcare services, connecting users to 200,000 doctors and 5,000+ hospitals.
  • Early studies show AI-assisted diagnoses improved community doctor accuracy by 4–8%.

Expanding AI Access in Healthcare
Since its launch in June 2025, Ant Group’s AQ AI Health App has rapidly scaled to serve millions, providing doctor recommendations, medical report analysis, personalized guidance, and online consultations. The platform integrates with hospitals and physicians to deliver care anytime, anywhere.

Closing the Urban-Rural Divide
With 60% of users from lower-tier cities, AQ extends the reach of specialists to underserved regions. AI agents co-developed with leading hospitals like Peking University People’s Hospital and Zhejiang University School of Medicine bring expert protocols to frontline community doctors.

Measured Clinical Impact
In trials, AQ’s Urology AI Agent improved diagnostic accuracy of community doctors by 4–8%. This translates into fewer unnecessary referrals, more consistent decisions, and earlier interventions—ultimately raising standards of first-line care.

New Features for Patients and Providers
From elderly-friendly voice hotlines (in partnership with China Mobile) to skin disease recognition and unified health archives, AQ reduces friction for patients. For clinicians, its AI Agent Development Platform enables creation of customized agents that standardize triage, extend specialist expertise, and free up time for research and complex cases.

About Ant Group
Ant Group is a leading global digital technology provider and operator of Alipay, connecting over one billion users to more than 10,000 types of consumer services. Leveraging AI, blockchain, and cloud technologies, Ant Group is driving inclusive innovation across healthcare, finance, and other critical industries.

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