AI-powered voice technology by Microsoft brings ambient documentation to frontline nurses, boosting care quality and clinical efficiency
Key Takeaways
- Tampa General expands Microsoft’s ambient AI listening into Epic’s Rover app for nurses after successful physician rollout
- The technology automatically transcribes patient interactions into clinical notes, reducing documentation time
- Enhances nurse satisfaction, care quality, and professional development by freeing time for bedside care
Ambient AI Reaches Nursing Floors with Strategic Expansion
Tampa General Hospital (TGH), one of Florida’s leading academic medical centers, announced the deployment of Microsoft’s ambient listening AI for nurses via Epic’s Rover mobile application. This move extends the success of a similar physician-facing solution launched in 2024 and represents a major step toward human-centered AI in healthcare delivery. The tool reduces time spent on documentation and empowers nurses to focus more on patient interaction and clinical mentorship.
Solving a $150B Problem: Nursing Time Lost to Admin Tasks
Nurses spend up to 15% of their shift documenting care. TGH’s AI solution now automates this through secure, real-time transcription of patient conversations into structured clinical summaries—eliminating the need for manual data entry. The implementation directly addresses the administrative overload contributing to burnout and retention issues, and aligns with healthcare’s push toward intelligent workload optimization.
Boosting Workforce Empowerment and Training Capacity
By giving nurses back critical time, Tampa General is enabling frontline staff to support new colleagues, sharpen their skills, and connect more deeply with patients. The initiative is championed by Chief Nursing Executive Wendi Goodson-Celerin, who emphasizes the role of AI in preserving the human touch in healthcare. Chief Nursing Informatics Officer Amit Patel adds that the rollout focuses on repurposing existing technologies to solve pressing real-world issues within hospital operations.
AI as Infrastructure for Next-Gen Care Delivery
With over 500 physicians already using Microsoft Dragon Copilot’s ambient tech, this nursing expansion marks a new chapter in AI-supported clinical ecosystems. Tampa General plans to further scale the system over the next several months, with a focus on reducing documentation lag and improving care coordination. The move exemplifies how academic health systems can lead the integration of AI into daily clinical routines—delivering both immediate impact and long-term infrastructure innovation.
About Tampa General Hospital
Tampa General Hospital (TGH) is one of the largest and most respected academic medical centers in Florida, serving as a leading center for innovation, clinical excellence, and medical education. Affiliated with the USF Health Morsani College of Medicine, TGH is a nationally recognized leader in patient care, research, and technology-driven healthcare transformation. The hospital is committed to advancing medicine through pioneering AI adoption, digital health infrastructure, and multidisciplinary collaboration.
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