Key Highlights
- Ochsner Health integrates AI into clinical workflows while prioritizing physician feedback, security, and transparency
- Mandatory training programs aim to build trust and confidence in AI tools
- AMA calls for broader oversight and physician-led governance frameworks to ensure ethical and equitable AI adoption
Physicians Demand Responsible AI
An AMA survey of nearly 1,200 physicians revealed strong consensus on AI expectations: nearly 90% want dedicated feedback channels, 85% demand privacy safeguards, and 84% insist on proper training and workflow integration. These numbers underscore that trust and transparency are non-negotiable as AI reshapes health care delivery.
Ochsner’s Physician-Centric AI Deployment
Ochsner Health, based in New Orleans, is responding by embedding physicians at the heart of its AI strategy. From clinical champions overseeing projects to robust feedback loops and an “Epic Academy” team for training, Ochsner ensures that clinicians remain empowered, supported, and engaged as AI tools roll out. Initiatives include using ambient listening and AI-assisted inbox management to save doctors hundreds of hours and reduce burnout.
Balancing Innovation and Risk
Ochsner has established both a data governance committee and a dedicated AI steering committee to balance innovation with ethical safeguards. These bodies include clinicians, compliance officers, legal advisors, and technology experts who rigorously assess risks, potential harms, and outcomes before greenlighting new AI applications. This structured governance is increasingly seen as a model for responsible AI in health care.
Transforming Physician Workflows and Well-Being
Ochsner’s results speak volumes. AI-supported solutions have cut physicians’ after-hours EHR time by up to 22 minutes per day and reduced “pajama time” by as much as 20%, while also improving the patient experience by allowing more face-to-face connection. Such examples highlight how AI, when guided by physician feedback and ethical guardrails, can genuinely improve clinical practice and well-being.
About Ochsner Health
Ochsner Health is a nationally recognized nonprofit academic health system based in Louisiana, operating dozens of hospitals and clinics while serving as a leader in digital innovation and AI-enabled health care solutions. Its mission is to improve quality, accessibility, and outcomes for patients by integrating advanced technology with compassionate, patient-centered care.
By